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Clinic Policies & Patient Terms
To maintain high standards of patient care and accommodate everyone fairly, we ask all patients to review our practice guidelines.
Appointment Cancellation Policy
€50 Fee for Late NoticeWe understand that schedules can change unexpectedly. However, late cancellations and missed appointments prevent other patients in need of urgent care from being seen.
- 📌 Please provide at least 24 to 48 hours notice if you need to reschedule or cancel your visit.
- 📌 A standard €50 cancellation fee applies to missed appointments or cancellations given with less notice.
- 📌 To cancel or reschedule, please call 089 481 2739 or 01 649 8571 as early as possible.
Language & Communication Policy
Effective clinical communication is vital to ensuring safe treatment, accurate medical histories, and legally valid informed consent under Irish Dental Council guidelines.
- 🗣️ Patients who are not fluent in English are kindly asked to attend their appointments accompanied by a capable English-speaking adult translator.
- 🗣️ This ensures complete clarity regarding diagnosis, options, potential risks, and aftercare instructions.
Professional Relationship & Mutual Respect
We are dedicated to providing a serene, safe, and respectful environment for all patients and our team.
Our staff treat every patient with courtesy and professional care. We operate a zero-tolerance policy regarding abusive, aggressive, or hostile behaviour towards our clinical staff or fellow patients.